Terms

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright

  • © Copyright ® 2006- Real Deal Collection LLC. All rights reserved.



  • Trademarks

  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Real Deal Collection. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Real Deal Collection or any third party, except as expressly granted herein.



  • Use Of Site

  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Real Deal Collection and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Real Deal Collection believes that customer conduct violates applicable law or is harmful to the interests of Real Deal Collection and its subsidiaries.



  • Privacy Policy

  • We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology. Other credit card transactions are processed through PayPal which does not reveal your credit card information.



  • Consumer Agreement

  • We have tried to accurately display the colors of our products on the Site. However, the colors you see will depend on your monitor and its settings. We cannot guarantee that your monitor's display will be accurate. Real Deal Collection expressly disclaims any indication that it is an authorized dealer or agent of any of the designers whose goods are offered on this site. In addition, Real Deal Collection disclaims any implied representation or warranty with regard to this site or its contents, including the merchandise offered on this site. REAL DEAL COLLECTION IS PROVIDING THIS SITE, ITS CONTENTS, AND ALL MERCHANDISE ON AN "AS IS" BASIS. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. REAL DEAL COLLECTION WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES.

    You may submit Content to certain portions of our Web site. When you submit Content to us, you represent and warrant that it does not infringe any third party's intellectual property rights, does not invade any third party's privacy, is not illegal, obscene, threatening, abusive, libelous, slanderous, defamatory, fraudulent, misleading, prejudicial or otherwise injurious to third parties. You may not impersonate anyone in any posting and may not mislead anyone as to the source of any Content. You are solely responsible for any Content that you post on our Web site. We reserve the right to screen, remove or edit any such Content, but are under no obligation to do so. Under no circumstances will be liable for any Content posted by any visitor to our Web site or any damage caused by the posting of such Content. When you post Content to our Web site, you are automatically granting us and our affiliates a royalty-free, worldwide, non-exclusive, perpetual, fully sublicensable and irrevocable right to use, distribute, reproduce, modify, adapt, publicly perform and display, translate and create derivative works from such Content in any media, as well as the right to use your name in connection with such Content, if we so choose.



  • Shipping & Delivery

  • Real Deal Collection ships merchandise to locations around the world. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • Sales Tax

  • Real Deal Collection charges Santa Fe New Mexico sales tax to New Mexico residents for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Warranties

  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Real Deal Collection makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. REAL DEAL COLLECTION SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL REAL DEAL COLLECTION BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --
    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Real Deal Collection. The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Real Deal Collection is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Real Deal Collection. The inclusion of material on this server does not imply any endorsement by Real Deal Collection, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Real Deal Collection tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy

  • You may return any item ordered from Real Deal Collection for refund or exchange within fourteen (14) calendar days from the delivery date. Returned items must be in the same condition as received, and include everything that came with it. Receive a refund of the purchase price, excluding shipping, credited back to the original payment method within seven (7) days from receipt of the return. Trade-in purchases may be exchanged for store credit to spend without expiration. Trade-in orders may be exchanged for store credit to spend without expiration, online or in our boutique, simply mention, "store credit" and we'll look up your account balance.

    Security tags must be intact and attached. Layaway items are final sale and not eligible for return.

    Real Deal Collection wants you to be satisfied with your purchases from us. Our customer service department is happy to help you by phone (505) 795-5979 Monday thru Saturday 10am to 6pm (MST) or E-mail us at "info@realdealcollection.com".

    You do not need a "Return Authorization Number" just return item(s) to us in the original box if possible. Mail Returns with a Tracking Number and Signature Required to: Real Deal Collection, ATTN: Returns, 223 W. San Francisco St. Santa Fe, New Mexico 87501 U.S.A. (505) 795-5979

    International Customers: Please mark "Returned Goods" on all Customs forms. Any taxes assessed are the responsibility of the shipper and may be deducted from the refund issued for the return. Items shipped from outside the USA may incur import tax if the declared value is greater than our $800(USD) duty-free limit. Contact us if you have any questions.

    We are not responsible for returned products that are lost in transit and not delivered to us.

    As a reseller of previously owned luxury goods, we sell products "as is" and do not provide a "warranty" of the brand's workmanship which should be covered by the brand manufacturer, and you should contact them directly for any repairs or refurbishments.



  • Store Hours

  • Visit our Santa Fe, New Mexico showroom boutique at 223 W. San Francisco Street. We are open Monday thru Saturday 10am to 6pm MST.